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Coupons, Promo Codes & Gift Pop-up content (don't change row className)
- I have a promo code - how do I use it?
- You can use promo codes during checkout to enjoy discounts and a smooth shopping cart journey. Add your favorite items to your cart, then enter your code in the provided field on the payment page. The discount will be instantly applied, updating your total amount.
- My promo code isn’t working - what should I do?
- Ariel coupons and promo codes often come with specific terms, such as: Expiration dates, minimum purchase requirements, or restrictions like being valid for first-time orders or select items only, using someone else's cod typed wrong characte...etc. To make sure your code works, please take a look at its terms and conditions and check for any exclusions that might apply. If your code appears valid but still doesn’t work, our customer service team is ready to help you resolve the issue.
- How should I handle returning a gift?
- When handling a gift return, start by reviewing the terms and conditions of the return policy to ensure the item is eligible for return. Check for any exclusions, such as restrictions on returning certain types of items or gifts purchased during a promotion. If everything appears to align with the policy but you're still unable to process the return, our customer service team is available to provide assistance and guide you through the process.
- I was told I would receive a promo code by email but I can’t find it
- Sometimes promo code emails may accidentally land in your spam or junk folder, so don’t forget to check there first. If you still can’t find the email, our customer service team is always here to assist you.
- I used a promo code but my order was later refunded - what happens to my promo code now?
- Depending on the type of promo code of the program, there are different conditions for use. Please take a look at its terms and conditions and check for any exclusions that might apply. If your code appears valid but still doesn’t work, our customer service team is ready to help you resolve the issue.